SCDL MBA PROJECT - MOSER BAER INDIA LIMITED (MBIL) Summer Internship Final Report ON Re-export Process Improvement

MOSER BAER INDIA LIMITED (MBIL)
Summer Internship Final Report
ON
Re-export Process Improvement



                                                    TABLE OF CONTENTS
1. ABSTRACT.…………………………….……………………………..…………………………..6

2. INTRODUCTION TO THE
PROJECT...........................................................................................7

2.1 The Need for This Project
........................…..................................................................................7

2.2 Objectives of the project
..........................................................................................................…..8
2.3 Scope of the project........................................................................................................................9
2.4 Limitations of the project
..............................................................................................................9
3. METHODOLOGY USED FOR THE PROJECT:
....................................................................... 10
3.1 On the Job Training……………………………………………………………………………………10

3.2 Operational Process Analysis……………..………………………………….…………………10

3.3 Secondary & Primary Data Collection………………………………………………………….13

3.4 Analysis………………………………………………..………………..………………………13

3.5 Report Preparation………………………………………………….…..……………………….15

4. ABOUT MOSER BAER INDIA LIMITED................................................….............................16

4.1 History...................................................................................................................16

4.2 Milestones........................................................................................................................………..17

4.3 Quick Facts...........................................................................................................................19

4.4 Products & Services....................................................................................................................20

4.5 About PhotovoltaicDivision.......................................................................................................21

4.6 Moser Baer Entertainment...........................................................................................………… …..23

5. WHAT IS RE-EXPORT? ..................................................................................…………….. ……..24

5.1 Flowchart of the procedure.............................................................................................………….26

5.2 Maintenance DepartmentProcedure...................................................................................…… …27

5.3 Engineering StoresProcedure................................................................................................… ..33

5.4 Commercial Department Procedure.......................................................................................…. .36

5.5 Procurement Department Procedure...................................................................................……….41

5.6 Other Important Documents in Re- Export.................................................................................. 44

5.7 Re-Import Procedure...............................................................................................………... …….47

5.8 Procurement Procedure of Re-Import..........................................................................................49

6.ANALYSIS....................................................................................................................................51

      Standard Deviation.....................................................................................................……........... 51

5.1 Warranty Claim Average time
       Calculation................................................................................…52
5.2 Job Work Average time
      Calculation............................................................................................ 53

5.3 Critical Path................................................................................................……………….............. 54

5.4 Comparing the Ideal time & Actual Time ..........................................................................……… 58

5.5 Identification of Gaps in the Process..........................................................…………………………. 60

5.6 Problem faced...............................................................................................................…………...63

6. RECOMMENDATIONS............................................................................................................... 65

7. CONCLUSIONS & FINDINGS ...............................……………………………………………. 70

8. REFERENCES............................................................................................…………………… 74
                               

                                                            1.ABSTRACT
Moser Baer India Limited is a 100% Export Oriented Unit and it is a star trading house. It has achieved 18,000 crores export target in 4 years. The project is about the “Re-Export business” of this huge manufacturing company, which stands as the second largest manufacturer of CD-DVDs in the whole world. Being one of the leading technology companies of the world MBIL has been focusing on improving its Re-Export business to take the company to new heights since it has helped them cut on the losses incurred by them to a great extent in the recent past.
Re-Export is quite a complex process involving a number of steps. The project first requires the study of the various steps underlying this process by interacting with the employees of the three prominent departments involved in the process: Commercial, Maintenance department and the Engineering Stores. The project will also give a brief overview of the re-import of the repaired or replaced material. The need for Re-Export arises when the material previously imported by the company from a foreign Supplier is either found defective or withers with time and does not meet the specifications of the Purchase Order and demands. It can be sent back to the original vendor or another for replacement or repair.
The project is about knowing the processes, followed by comparing the time taken by each activity from the records of the past six months with the prescribed time. In some cases the time taken for the whole process is way beyond the prescribed time. Consequently, since the past one year, the company has been  trying to continuously improve the process to keep pace with therequirements of the company and meet the targets. After analyzing the time taken it has been found out where the lags are occurring and what can be the reasons behind it. Moser Baer has been paying enormous amount of “Demurrage charges” in the form of Re-Import losses. This project, which is an answer to most of the queries regarding the process, would be extremely valuable to the company for handling their processes in future. The final step is of going through brainstorming activities to give suggestions for the improvement of the entire Re-Export procedure to make it more efficient. Questions like where the time is taken, why the extra time is taken, which are the activities taking the additional time, how to further handle these
activities and how can the costs associated with it be reduced, have been answered after a thorough analysis. If these suggestions are properly implemented in the functioning of the company, a lot of these unwanted gaps can be reduced and the procedure can become highly effective.


  2. INTRODUCTION TO THE PROJECT
Moser Baer India Ltd. is a company, which has been taking full advantage of foreign trade. It is one of the leading companies of India whose market share has been increasing ever since it came
into existence. MBIL is a 100% Export Oriented Unit (EOU), as already mentioned. The companyhas achieved 18,000 crores export target in 4 years.
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