TABLE OF CONTENTS
1. Introductory Page Page no.
1.1 Preface i
1.2 Acknowledgement ii
1.3 No Objection Certificate iii
1.4 Declaration iv
1.5 Certificate of Supervisor (guide) v
2. Chapters
2.1 Executive Summary 1-1
2.2 Introduction 2-3
2.3 Introduction to operation management 3-8
2.4 What is Retail? 8-9
2.5 Retail : Global Scenario 9-9
2.6 Retail Indian Scenario 10-15
3. Retail Formats
3.1 Hypermarket 15
3.2 Supermarket 16
3.3 convenience store 17-21
3.4 Trends in present retail market 21-23
3.5 Technology in Retail 23-25
3.6 Future trends :24 hours retailing 25-26
3.7 Rural vs Urban retailing 26-29
3.8 SWOT Analysis 29-31
3.9 Challenges in Retail 31-32
4. Supply Chain strategies in retail 32-34
5. Tips for controlling retail inventory 34-40
6. Inventory & credit operations 40-49
7. conclusions 49-50
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